Returns
At American Fusion Wheels, customer satisfaction is important to us. We strive to ensure you get the perfect fit for your vehicle. Please review our return policy carefully before making a purchase.
15-Day Return Policy
We accept returns within 15 days of the original purchase date under the following conditions:
- Items must be unused, uninstalled, and in brand-new condition.
- Items must be returned in their original packaging.
- All accessories, hardware, and documentation must be included.
- Proof of purchase (receipt or invoice) is required.
Non-Returnable Items
The following items are final sale and not eligible for return:
- Mounted or installed wheels or tires (once a tire is mounted on a wheel, it is considered used).
- Custom-ordered or special-order items (items not kept in our local inventory).
- Clearance, "Open Box," or discounted items.
- Electrical components (TPMS sensors, lighting, etc.).
- Labor, installation, or service charges.
Wheels & Tires Fitment Responsibility
Customers are responsible for confirming proper fitment before purchase.
- American Fusion Wheels is not responsible for returns due to incorrect fitment once items are mounted or installed.
- If you are modifying your suspension (lifting or lowering), fitment requirements may change.
- We strongly recommend contacting our team before purchasing if you are unsure about sizing, offset, or bolt patterns.
Return Shipping & Fees
- Return shipping is the buyer's responsibility — you are responsible for arranging and paying for return shipping.
- A 15% restocking fee will be deducted from your refund.
- Original shipping charges (if any) are non-refundable.
- Returns must be shipped using a trackable shipping method with insurance.
- We are not responsible for items lost or damaged during return shipping.
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging. Do not attempt to install a damaged or incorrect part, as installation constitutes acceptance of the product. We will work with you to resolve the issue as quickly as possible.
Manufacturer Warranties
Many of the brands we carry offer specific warranties on finishes and structural integrity. If you experience a defect after the 15-day return window, we will gladly assist you in facilitating a warranty claim with the manufacturer.
How to Start a Return
To request a return authorization (RMA), please contact us:
American Fusion Wheels
12310 W 62nd Ter, Shawnee, KS 66216
913-291-2027
info@americanfusionwheels.com
Returns sent without prior authorization (RMA) will be refused.
Refund Processing
- Approved refunds will be issued to the original payment method.
- Refunds are typically processed within 5-7 business days of the item being inspected at our facility.
- The 15% restocking fee will be deducted from your refund amount.
- Shipping and handling charges are non-refundable.
In-Store Purchases
Return eligibility for in-store purchases follows the same policy and must be approved by management. Returns for in-store purchases must be brought back to our Shawnee, KS location.
Ready to Get Started?
Call us today for a free consultation and quote. Walk-ins welcome!
Proudly Serving the Kansas City Metro
Shawnee • Overland Park • Lenexa • Olathe • Leawood • Prairie Village • Mission • Merriam • Roeland Park • De Soto • Lee's Summit • Blue Springs • Independence • Gardner • Spring Hill • Grandview • Raytown • Liberty • Gladstone • Kansas City KS • Kansas City MO
12310 W 62nd Terrace, Shawnee, KS 66216
Mon-Fri: 9:00 AM - 6:00 PM | Sat: 10:00 AM - 4:00 PM
Phone: (913) 291-2027

